PRIVACY POLICY



The following Privacy Policy applies to your use of or reliance upon the Baby Memoir App and www.babymemoir.com website maintained by Skyio Labs LLP and which also functions as the controller (the “Controller”). The Baby Memoir app can also be accessed through the IOS and Android operating systems and from www.babymemoir.com. The respect of your personal information is of the utmost importance for Baby Memoir.

By accessing or using the App/Website operated at Skyio Labs LLP and such other locations as made available from time to time (collectively, the “App”) and the services offered through the Website, you (“you” and, together with all persons accessing or using the Website, collectively, the “Users”) signify that you have read, understand and agree to be bound by these Terms and Conditions (the “Terms and Conditions”) with Baby Memoir (“us”, “we” or “our”), in all respects with respect to the App/Website.

Please read these terms and conditions carefully as they contain important information regarding your legal rights, remedies and obligations. These include, but are not limited to:

  • The way your personal information is collected and processed.
  • Your rights regarding your personal information.
  • Who is responsible for the processing of the collected and processed information.
  • To whom the information is transmitted.
  • If applicable, the website's policy regarding cookies.

*“personal information” means any information that is identifiable with you as an individual. This information may include, but is not limited, to your mailing address, telephone number, email address, Internet Protocol (“IP”) address, age, gender, marital status, health information, financial status, credit card information and credit history. Personal Information, however, does not include your business title, business address or business telephone number in your capacity as an employee of an organization.

This Privacy Policy complements the Terms and Conditions that you will find at the following address: www.babymemoir.com/terms-and-conditions. If you are not willing to be bound by each and every term or condition, or if any representation made herein by you is not true, you may not use, and must cease using, the Website.

1. The Controller


The Controller is Skyio Labs LLP and may be contacted by email on info@babymemoir.com. The Controller is in charge of determining the purposes for which personal information is processed and the means at the service of such processing.

2. Collection of Personal Information


From time to time, we may collect the following personal information:
  • Last Name
  • First name
  • E-mail address
  • Phone number
  • Geographic Location
  • Gender
  • Date of birth and/or age
  • Credit card number if services are purchased

The personal information we collect is collected through the collection methods described in the following section.

2. Forms and methods of collection


Your personal information is collected through the following methods:
  • Information provided by other websites/apps through which you log in to Baby Memoir
  • Pre-registration and registration forms
  • Contests and survey forms
  • Subscription payments and renewals

We use the collected data for the following purposes:
  • Access to the app/website
  • For creating your profile on app/Website
  • Special offers
  • Statistics and analysis
  • Contact and communication
  • Managing the app/website


3. Interactivity


Your personal information is also collected through the interactivity between you and other users on the app/website and elements of the app/website itself. This personal information is collected through the following methods:
  • Forums
  • Comments
  • Correspondence
  • Information for promotional offers

We use the personal information thus collected for the following purposes:
  • Statistics
  • Contact
  • App/Website management/improvement


4. Cookies and Log Files


We collect information through log files and cookies. These allow us to process statistics and information on traffic on the App/Website, to ease navigation and improve your experience for your comfort. It is Baby Memoir’s policy to use cookies to make navigation of our app/website easier for visitors and to facilitate efficient registration procedures. If you are concerned about cookies, most browsers permit individuals to decline cookies. In most cases, a visitor may refuse a cookie and still fully navigate our Web sites.

a) The cookie files used by the APP/Website are the following:
  • IP address
  • Operating system
  • Pages visited and queries
  • Day and time of connection

The use of such files allows us to achieve the following purposes:
  • Improvement of the service and personalized welcome
  • Personalized consumption profiles
  • Order tracking
  • App/Website Management
  • Statistical surveys

By using the App/Website, cookies from the following third parties may be saved on your hard disk. The website also embeds sharing and social media networks buttons that allow you to share your activity on the App/Website. Cookies and log files from the social media networks may be saved on your computer when you use these features. These apps/websites have their own privacy policy and terms and condition that may be different than ours. We invite to look at the privacy policies and terms and conditions from these websites.

b) Objection to the use of cookies and log files by the App/Website:
You have the right to object to the recording of these cookies and log files by configuring your web browser or manage permission on app. Once you have deactivated cookies and log files or denied permissions, you may continue your use of the Website and App. However, any malfunction resulting from this deactivation may not be considered of our making.

5. Sharing of Personal Information


We are committed to not selling to third parties or otherwise commercialize the personal information we collect. However, we may share this information with third parties for the following reasons:
  • Consumption profiles
  • Advertising
  • Referrals
  • When information may be required pursuant to Court Orders or other legal requirements

We may send Personal Information outside of the country for the purposes set out above, including for process and storage by service providers in connection with such purposes. These other jurisdictions may include the United States, Canada, India or the jurisdiction of any other country Baby Memoir App/website is working in or may venture into, which latter jurisdiction(s) may be identified upon request.

To the extent that any Personal Information is out of the country, it is subject to the laws of the country in which it is held, and may be subject to disclosure to the governments, courts or law enforcement or regulatory agencies of such other country, pursuant to the laws of such country.

6. Storage Period of Personal Information


The Controller will keep in its computer systems or on the cloud, with reasonable security conditions meeting industry requirements, the entirety of the personal information collected indefinitely or till requested by you to remover such information as per the process under clause 10.

7. Hosting of Personal Information


Our website is hosted by Google’s Firebase on firebase.google.com. Personal information we collect and process is hosted in India, USA and Canada only.

8. Obligations of the Controller


The Controller is committed to protecting the personal information collected, to not transmit it to third parties without informing you, and to respect the purposes for which personal information was collected. In the event that the integrity, confidentiality or security of your personal information is compromised, the Controller is committed to notify you.

9. Right of Objection and Withdrawal


You have the right to object to the processing of your personal information by the app/website ("right to object"). You also have the right to request that your personal information does not appear, for example, on a mailing list ("right to withdraw").
If you wish to exercise the right to object or the right to withdraw, you must follow the procedure described hereinafter:
a. When you receive any email or communication, you have the ability to unsubscribe from further contact which will remove you from that mailing list
Allow up to 10 business days for processing. You will be intimated once your request has been acted on.

10. Right of Access, of Rectification and of Removal


You have the right to consult, update, modify or request the removal of information about you. If you have a personal account, you may request its removal. You must follow the following procedure:
a. Send an email with your specific request to info@babymemoir.com
Allow up to 10 business days for processing. You will be intimated once your request has been acted on. If you delete the account to which Your Content is connected, or request deletion of your account to which Your Content is connected, you acknowledge and agree that we may retain a copy or copies of same for archival or compliance purposes or to otherwise provide the Website to you or others, in accordance with our retention policy as referenced in our Privacy Statement, and subject always to your license to us set out above.

11 Public Transmission and Caching


You acknowledge and agree that our management and delivery of the Website to you may involve transmission and storage of Your Content and other Content to select service providers, including cloud service providers, which may be located outside of India, and therefore may be subject to the laws and lawful disclosure requirements of the jurisdictions(s) where Your Content and other Content is transmitted or stored. You further acknowledge and agree that Your Content may be subject to "caching" or other technical processing or transmission policies and procedures by us or at intermediate locations on the Internet.

12. Security


Personal information we collect is stored in a secured environment. People working for us are obligated to respect the confidentiality of your personal information.
To ensure the security of your personal information, we use the following methods:
  • SSL (Security Sockets Layer) Protocol
  • SET (Secure Electronic Transaction) Protocol
  • Access management - person authorized
  • Access management
  • Username/password
  • Firewalls

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations that allow us to ensure the confidentiality of your transactions. Nevertheless, no mechanism can ensure a complete security and transmitting personal information on the Internet always entails some risk.

13. Changes to our Privacy Policy


Our Privacy Policy may be viewed at all times at www.babymemoir.com/privacy-policy. We reserve the right to modify our Privacy Policy in order to guarantee its compliance with the applicable law. You are therefore invited to regularly consult our Privacy Policy to be informed of the latest changes. However, in the event of a substantial change to our Privacy Policy, we will notify you through a notification when you log in to the app/website.

14. Acceptance of our Privacy Policy


By using our App/Website, you certify that you have read and understood this Privacy Policy and accept its conditions, more specifically conditions relating to the collection and processing of personal information, and the use of cookies.

15. Applicable Law


This Privacy Policy shall be governed by and construed in accordance with the laws of New Delhi, India and the laws of India applicable therein. Any and all disputes arising related to this Privacy Policy, whether as to interpretation, performance or otherwise, shall be subject to the jurisdiction of the courts of New Dlehi, India and You as a User of the App/Website hereto hereby irrevocably attorns to the jurisdiction of the courts of such province.